It turned out it wasn’t as easy as I thought it would be to get DSL up and going at our place. I had to spend 2 1/2 hours on the phone with Verizon tech support in Manila trying to get the DSL modem to communicate with their servers. It had been shipped in the wrong configuration to communicate with their network. My next challenge was trying to get Jesse’s PC to connect. It took two days of my uninstalling and reinstalling drivers and updates on his PC before his PSP helped me discover that the problem was the modem. I rebooted it and viola it works. Lastly, there was the issue of canceling my dial-up service with Verizon. When I called, I made sure to tell them my e-mail address would remain with my DSL, but it was canceled anyway. I then spent 1 1/2 hours arguing with their tech support in India that the problem was on their end. The idiot “tech”(using the term very loosely) kept wanting to screen share and I had to explain to him it was an issue with their database and that I was only using a web client to access my e-mail. I literally had to walk him through what needed to happen before he was able to fix it. Then the guy had the nerve to say “if you had told me this in the beginning” after I repeatedly stated what the issue was over a dozen times. I am glad I have DSL, but I really dread ever having to call Verizon tech support as they are not the best. Like all other major companies, they farm out their tech support to guys with binders who cannot deviate from what is in front of them and engage logic to solve a problem. Ok, I now return you to your rant free lives.
It FINALLY happened. The phone company we call Verizon has delivered on a promise to give us DSL. After two years of wrangling and an eventual complaint to the Public Utilities Commission of California, we now have a broadband connection to the world. No more dial-up speeds ranging from 44kb to 9kb. Oh happy day!!! We now have a 3MB connection that was activated yesterday. I was able to get our computer online, but am still working to get Jesse’s on. I should be able to do that tonight after our modem/router arrives. It was great to be able to watch video again over the internet and have more than one webpage loading at a time.
Today is the last day of summer vacation for Jesse. Tomorrow he starts high school. It’s hard to believe, but true. We have a high school student living with us. We were looking through a DVD photo album I put together using all the digital imagery we had on the computer. From his sonagram through his most recent birthday, it was all there. The whole time Renee was saying, “see he hasn’t changed” and we would laugh. Now the adventure that is high school begins and we watch as this young man begins to flap his wings and take flight. Still a few years left with us, but now the boy is disappearing and the man is emerging. Thanks to the Lord for the young man he has allowed us to raise.
I woke up Sunday morning and did my usual routine. I fired up the PC to check e-mail and then around 8:30 am, I turned on the TV to catch Joel Osteen. Toward the end of the broadcast, I decided to put the dishes away that Renee had washed the night before. As I approached the sink, I saw that we had been invaded. The dry conditions(drier than normal anyway), had caused some ants to come inside looking for something to eat. Apparently they found it as they were all over the counter and sink. I sprung into action and began moving what I could and broke out the bug spray. It didn’t take long for Renee to come in to find out why I was making so much racket. Several hours and several sinks full of dishes later, the invasion had been repelled and the kitchen reclaimed.
I used to edit video for our church in Kentucky and I had forgotten what a tedious and time consuming process it is. I picked up a convenient USB interface that let’s me connect the VHS to the PC and capture video. Spent most of yesterday slicing up clips and edit points. Honestly made me want a new PC that could handle the rigors of editing. Maybe someday soon as amazingly our PC is three years old and that is a decade in regular years. So my new hobby until I can get all the tapes done is video editing. Fortunately, the new camcorder has a firewire hook-up that makes VHS obsolete. Goodbye VHS, say hello to cassettes and 8-tracks for me.